top of page
Logo People First Accounting
CONTACT US

Privacy Policy

PEOPLE FIRST ACCOUNTING is committed to protecting the privacy and confidentiality of information provided to us.  This Privacy Policy outlines how we may use any personally identifiable data about you, together with the ways in which we protect and treat any such data that we may collect when you use our Website.

1.   About Us

We are PEOPLE FIRST ACCOUNTING, an independent accountancy business with our business address located at Jactin House, 24 Hood Street, Manchester M4 6WX.   For the purposes of this Privacy Policy, we are the Data Controller which means we are responsible for deciding how we hold and use personal data about you.  We are registered as a Data Controller with the Information Commissioner's Office, and are listed on the Information Commissioner's register of data controllers under number ZC257155.

​

Any questions you may have in relation to this Privacy Policy, or in relation to how we use your personal data, should be sent to hello@peoplefirstaccounting.co.uk, or addressed to Data Protection, People First Accounting, Jactin House, 24 Hood Street, Manchester M4 6WX.

2.   Data we collect

We may collect and store and use the following kinds of personal data:

​

  • Data about you including your name, address, employer and job title 

  • Data that you provide to us for the purpose of engaging with us for our professional services

  • Data provided for the purpose of receiving e-mail notifications or newsletters 

  • Information from surveys, marketing activity or research

  • Any other data that you may send to us

3.   How we may collect your Personal Data

We may obtain personal data about you when, for example:

 

  • You make contact with us via our Website, or by telephone, e-mail, social media, or in correspondence 

  • You request a proposal from us for services that we provide

  • We provide services to you or your employer

  • You share this data in relation to surveys, marketing activity or research

  • Data is obtained from other sources such as Companies House, your employer, or publicly available sources

4.   How we use your Personal Data

We may use or process your personal data to:

 

  • Deal with any enquiries made by you in relation to our services

  • Perform our engaged services with you to fulfill our contractual obligations

  • Deliver our engaged services to our client who may be your employer

  • Provide limited data to approved third-parties concerning user logins or e-mail addresses in relation to secure portal access

  • Send you e-mail notifications or timely reminders regarding your important business documents

  • Send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you and which you have specifically agreed to receive by e-mail or other electronic communication.  You can inform us at any time if you no longer wish to receive marketing communications

  • Ask for your opinions and feedback on the services we provide

  • Provide you with advices or updates on any changes to our services

 

We may also process your personal data without your knowledge or consent, where we are legally required or permitted to do so.

​

Where your consent is required for the processing of your personal data, you have the right to withdraw your consent to processing for such specific purposes.  We will not provide your personal data to any third parties for the purpose of direct marketing.

​

Should you refuse to provide us with relevant information upon request, we may be unable to perform the engagement we have entered into with you.  We may also be unable to comply with our legal or regulatory obligations.  In such circumstances we may be unable to proceed with the engagement for services and will terminate our engagement for services with you, giving the required written notice as outlined in our Standard Terms of Business.

5.   Retention of Personal Data

We will only retain your personal data for as long as is necessary for the purposes for which the data was collected, and in line with any regulatory, statutory or legal requirements.

​

When reviewing appropriate retention periods for your personal data, we will consider:

​

  • the purposes for which we collected the personal data

  • the types of personal data we have collected

  • the lawful grounds on which processing and holding your personal data were based

  • all statutory and legal obligations

​

6.   Data Security

We will take reasonable business and appropriate security measures to prevent your personal data from being disclosed, altered, accidentally lost, or accessed or used in an unauthorised way.  We will store all personal data you provide on secure cloud servers (with firewall and password protection).  In addition, we will limit access to your personal data to only those individuals or entities who have a business requirement to view, hold or process your personal data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

​

If we are required to transmit sensitive data (for example, year end accounts, personal tax returns etc), this will be done via our secure portal.  You are responsible for setting up your login details to our portal, and we will never ask you to share these.

7.   Your Rights regarding Personal Data

Under Data Protection legislation, you have the right to:

​

  • Request access to your personal data - this allows you to receive details of the personal data we hold about you and to ensure that we are processing it lawfully

  • Request the correction of personal data that we hold about you

  • Request erasure of your personal data - this allows you to ask us to delete or remove personal data where there is no valid or legal reason for us to continue to hold or process, subject to any legal or regulatory retention requirements 

  • Object to the processing of your personal data in certain circumstances

  • Request the restriction of processing of your personal data - this allows you to ask us to suspend the processing of personal data about you, for example if you want to ensure accuracy or understand the reason for processing it

  • Request the transfer of your personal data to you or another data controller 

 

If you choose to exercise any of the above rights, please contact us by e-mail at hello@peoplefirstaccounting.co.uk, or by post to Data Protection, People First Accounting, Jactin House, 24 Hood Street, Manchester M4 6WX.

 

You will not have to pay a fee to access your personal data or to exercise any of the rights outlined above.  We may however charge a reasonable fee should your request for access be clearly unfounded or excessive. We may refuse to comply with the request in such circumstances.

​

When receiving a request for data access, we may require provision of specific information from you to help us confirm your identity and ensure your right to access the information. This is an appropriate security measure we have put in place to ensure that your personal information is not disclosed to any person who has no right to receive it.

8.   Contact

If you have any questions in relation to this Privacy Policy, or regarding how we use your personal data, please write to us at hello@peoplefirstaccounting.co.uk, or by post to Data Protection, People First Accounting, Jactin House, 24 Hood Street, Manchester M4 6WX

bottom of page